Delivery & Collection

Collection

Please see our shop opening hours for collections

Our Shop Address is:
Unit 155, Maple Leaf Business Park, Minster, Ramsgate, CT12 5GY

1.30pm - 5.00pm

Except Bank Holidays

CLOSED

CLOSED

Unless when accepting stock arrivals, please ring in advance to avoid disappointment

12.00pm - 5.00pm

CLOSED

9.00am - 12.00pm

CLOSED

How to find us

As our unit is within a business park that is still being developed, Google Maps and some other sat nav applications do not always recognise the postcode.

If this happens try the postcode CT12 5GD which will take you to the Manyweathers unit.

Turn left at this unit and follow the road past The Shivering Sands Microbrewery on the right. At the small 4 way Junction, turn left and immediately right into the last cul de sacs of units that have been built. We are located in the right hand side cul de sac and we are towards the end on the left hand side.

Wobble boards will be outside so you can easily spot us and we have a sign outside the unit which will also help.

There is parking outside our premises and the ground floor is step free access. Please do not park on the forecourt of any other unit or on the double yellow lines.

We look forward to welcoming you and our four legged friends 🙂

Deliveries

Please see our delivery information for local deliveries

MONDAY LATE PM

Broadstairs, WWX, Ramsgate, Pegwell, Cliffsend

Order deadline for Monday deliveries is Monday 8am.
Orders after that time (prior to noon) cannot be guaranteed and may be scheduled for delivery the following week. Orders placed after noon will automatically be scheduled for the following week.

THURSDAY LATE PM

Kingsgate, Palm Bay, Margate, Garlinge, Westgate, Acol, Birchington, Monkton, Minster, Herne Bay

Order deadline for Thursday deliveries is Thursday 8am. 
Orders after that time (prior to noon) cannot be guaranteeed and may be scheduled for delivery the following week. Orders placed after noon will automatically be scheduled for the following week. 

Please see our delivery information for postal deliveries

If you live outside of our delivery area and are too far away to collect, then postal delivery may be for you!
We can post out non perishable orders (of any minimum value, up to 2kg) via Royal Mail 2nd Class small parcel.

Please note that frozen raw products cannot be sent via post currently. We can organise for frozen perishables to be shipped via courier – please get in touch for information (minimum quantities required and courier costs apply)

For us, customer service is of utmost importance – we can’t have your dog or cat going without!

If the above methods aren’t possible for you, do please get in touch and we’ll see if we can help.