Delivery & Collection


Monday late pm - Broadstairs, Ramsgate, Pegwell, Cliffsend, Minster
Tuesday late am/early pm - Palm Bay, Margate, Westgate, Acol, Birchington
Wednesday - outside of Thanet. Please contact for details
Thursday mid am - Broadstairs, Ramsgate, Pegwell, Cliffsend, 
Thursday late pm - Palm Bay, Margate, Westgate, Acol, Birchington, Minster


We're a local company based in Kingsgate!
If it's more convenient to collect, drop us a line or give us a call to discuss a collection date/time - we know that life doesn't revolve around 9-5 on a working week so we'll try to be as flexible as we can (within reason!!!) on weekdays, where possible.
You can also collect from the shop on Saturday mornings between 9-12pm - please just pop a note on your order during check out so that we can ensure your order is picked and ready for your arrival on Saturday.


If you fancy browsing some of our products not on the website or want to chat to us for advice, then no problem...pop in and see us! The shop is open on Saturday mornings between 9-12pm for drop ins* (please see below regarding the current COVID 19 restrictions)
Apart from Saturday mornings, the shop is ordinarily closed and therefore strictly open by appointment only through the week. Please get in touch to arrange an appointment.

*Covid 19. To keep our customers and ourselves safe during the current Covid 19 situation, we politely request that face coverings are worn inside the shop at all times. If you are exempt from wearing a face covering, please contact us in advance so that we can arrange a slot for you to collect your order outside the premises.
Only 2 people can currently be in the shop at the same time to ensure social distancing and we would like to reassure our customers that touch points (such as freezers and hand rails) are sanitised regularly, plus free alcohol is readily available (for your hands!)


Postal Deliveries

If you live outside of our delivery area and are too far away to collect, then postal delivery may be for you!
We can post out non perishable orders (of any minimum value, up to 2kg) via Royal Mail 2nd Class small parcel.

Please note that frozen raw products cannot be sent via post currently. We can organise for frozen perishables to be shipped via courier - please get in touch for information (minimum quantities required and courier costs apply)

For us, customer service is of utmost importance - we can't have your dog or cat going without!

If the above methods aren't possible for you, do please get in touch and we'll see if we can help.