PLEASE NOTE THAT SOME DELIVERY DAYS/ROUTES HAVE CHANGED PLEASE CLICK THIS BANNER OR SEE OUR DELIVERY PAGE FOR FURTHER DETAILS ON OUR OPERATING DAYS/DELIVERY SCHEDULES.

Delivery & Collection

Current Operating Days:

Monday (*except Bank Holidays): Deliveries late pm (please see delivery area below)
Tuesday: SUSPENDED FROM 31/05/21
Wednesday: SUSPENDED FROM 31/05/21
Thursday (am): SUSPENDED FROM 31/05/21.
Thursday (pm): Deliveries late pm (please see delivery area below)
Friday: CLOSED
Saturday: Shop open 9-12noon.
Sunday: CLOSED

*Delivery days that fall on bank holidays will be moved to the next working day (e.g. Tuesday late pm instead of Monday late pm) 


IMPORTANT UPDATE

Great news - we're on the move soon!!

We'll be moving into bigger premises late June/early July and will be based at Maple Leaf Business Park off Spitfire Way.

This means that we will become easily accessible for many of our customers, on and off the Isle, plus by suspending our quieter daytime delivery rounds, we will be able to operate the shop on more days and for longer hours.

We will try to make the move as least disruptive as possible for our customers but there may be a period when we are low/out of stock on certain items as we lessen the stock in our freezers/shelves ready for the move.

Once we have moved, we will announce the operating days/hours of the shop and will look forward to welcoming you and our four legged customers into our new Chops HQ

Deliveries 

Monday late pm - Broadstairs, WWX, Ramsgate, Pegwell, Cliffsend, Minster
Tuesday late am/early pm - SUSPENDED FROM 31/05/21
Wednesday - SUSPENDED FROM 31/05/21
Thursday mid am - SUSPENDED FROM 31/05/21
Thursday late pm - Kingsgate, Palm Bay, Margate, Garlinge, Westgate, Acol, Birchington, Monkton, Herne Bay
 

Collection

We're a local company based in Kingsgate!
If it's more convenient to collect, the shop is open on Saturday mornings between 9-12 noon - please just pop a note on your order during check out so that we can ensure your order is picked and ready for your arrival on Saturday.
 


Shop

If you fancy browsing some of our products not on the website or want to chat to us for advice, then no problem...pop in and see us! The shop is open on Saturday mornings between 9-12pm for drop ins* (please see below regarding the current COVID 19 restrictions)
 

*Covid 19. To keep our customers and ourselves safe during the current Covid 19 situation, we politely request that face coverings are worn inside the shop at all times. If you are exempt from wearing a face covering, please contact us in advance so that we can arrange a slot for you to collect your order outside the premises.
Only 2 people can currently be in the shop at the same time to ensure social distancing and we would like to reassure our customers that touch points (such as freezers and hand rails) are sanitised regularly, plus free alcohol is readily available (for your hands!)

 



Postal Deliveries

If you live outside of our delivery area and are too far away to collect, then postal delivery may be for you!
We can post out non perishable orders (of any minimum value, up to 2kg) via Royal Mail 2nd Class small parcel.


Please note that frozen raw products cannot be sent via post currently. We can organise for frozen perishables to be shipped via courier - please get in touch for information (minimum quantities required and courier costs apply)




For us, customer service is of utmost importance - we can't have your dog or cat going without!

If the above methods aren't possible for you, do please get in touch and we'll see if we can help.